Head of Retail Operations
London | £Competitive + Benefits | Ref: SD-231020
BASED – North London
A fantastic opportunity has arisen for a Head of Retail Operations to join a premier furniture and homewares retailer to ensure the smooth running of all store operations covering systems and processes.
As Head of Retail Operations you will report into the Commercial Director and Managing Director and essentially be a trouble shooter for the store, reviewing processes on the shop floor and communicating to head office (based above the store) any issues and how they can be improved. This role will need someone who is senior and strategic along with being a true communicator between functions and having a hands on approach with a close relationship with shop floor staff.
The ideal candidate will be at Head of Retail / Retail Director level and needs to have had experience in managing a head office customer service team, ideally from a single site store however multi-site candidates will also be considered.
This is a fantastic opportunity for someone to use their retail operations principles in a long standing, highly regarded retailer where you can really make a difference!
We regret that due to the volume of applications, only successful applicants will be contacted.